Privacy Policy

Last updated on 09 Nov 2025

1. Information We Collect

. Personal Information

We may collect personal details such as your name, email address, phone number, driver’s license information, and vehicle details when you sign up, apply to become a driver, or contact us through the website.

. Usage Information

We automatically collect certain information about your interactions with our website or app, such as IP address, browser type, device information, and pages visited. This helps us understand usage patterns and improve our services.

2. How We Use Your Information

We use your information to:

  • Process driver applications and manage accounts

  • Communicate with you regarding your application, account, or services

  • Provide support and respond to your inquiries

  • Improve our platform, routes, and driver experience

  • Send updates, promotional materials, or notifications (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted logistics partners and service providers who assist in operating Routia

  • Legal authorities when required by law or to protect our rights
    All third-party partners are bound by confidentiality and data protection obligations.

4. Cookies and Similar Technologies

Routia uses cookies to enhance your experience, analyze site traffic, and remember preferences. You can manage or disable cookies in your browser settings, though some features may not function properly if disabled.

5. Your Choices

You can:

  • Update or correct your information anytime by contacting us

  • Unsubscribe from marketing communications

  • Request deletion of your data (subject to legal or operational requirements)

6. Security

We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data protection.

7. Children’s Privacy

Routia services are intended for individuals aged 18 and older. If you believe a minor has provided personal data, please contact us immediately so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:
📧 contact@routia.io