Privacy Policy
Last updated on 09 Nov 2025
1. Information We Collect
. Personal Information
We may collect personal details such as your name, email address, phone number, driver’s license information, and vehicle details when you sign up, apply to become a driver, or contact us through the website.
. Usage Information
We automatically collect certain information about your interactions with our website or app, such as IP address, browser type, device information, and pages visited. This helps us understand usage patterns and improve our services.
2. How We Use Your Information
We use your information to:
Process driver applications and manage accounts
Communicate with you regarding your application, account, or services
Provide support and respond to your inquiries
Improve our platform, routes, and driver experience
Send updates, promotional materials, or notifications (if you opt in)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Trusted logistics partners and service providers who assist in operating Routia
Legal authorities when required by law or to protect our rights
All third-party partners are bound by confidentiality and data protection obligations.
4. Cookies and Similar Technologies
Routia uses cookies to enhance your experience, analyze site traffic, and remember preferences. You can manage or disable cookies in your browser settings, though some features may not function properly if disabled.
5. Your Choices
You can:
Update or correct your information anytime by contacting us
Unsubscribe from marketing communications
Request deletion of your data (subject to legal or operational requirements)
6. Security
We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data protection.
7. Children’s Privacy
Routia services are intended for individuals aged 18 and older. If you believe a minor has provided personal data, please contact us immediately so we can remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our services means you accept the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at:
📧 contact@routia.io
