Welcome to Routia (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile application, and related driver services. By accessing or using Routia, you agree to comply with these Terms. Please read them carefully before using our platform.

1. Acceptance of Terms

By using Routia’s website or driver services, you confirm that you are at least 18 years old and agree to these Terms. If you do not agree, you must discontinue using our services.

2. Use of Our Services

You agree to use Routia only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and for all activities under your account. Routia reserves the right to suspend or terminate accounts that violate these Terms or misuse our platform.

3. Driver Requirements

To join Routia as a driver, you must:

• Hold a valid driver’s license and work permit (if applicable)

• Own or have authorized access to a vehicle suitable for deliveries

• Comply with all applicable traffic and safety regulations

• Provide accurate and up-to-date information during registration

Routia reserves the right to verify your documents and information before approving your application.

4. Payments and Earnings

Earnings are based on completed deliveries, route schedules, and performance bonuses (if applicable). Payments are made weekly or as specified in your driver agreement. Routia is not responsible for delays caused by banking or third-party payment providers.

5. Data Collection and Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information when you use Routia’s services.

6. Third-Party Services

Routia may work with verified logistics partners and third-party service providers. While we strive to ensure reliability, we are not responsible for the actions or omissions of third parties.

7. Intellectual Property

All content, branding, software, and materials on the Routia website or app are the property of Routia. You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

Routia is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of earnings, service interruptions, or data loss.

9. Termination

We may suspend or terminate your access to Routia at any time without prior notice if you violate these Terms or engage in conduct harmful to Routia, its partners, or users.

10. Changes to These Terms

Routia may update these Terms periodically. The updated version will be posted on this page with the revised “Last Updated” date. Continued use of the platform means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:
📧 contact@routia.io